End User Support & Technical Helpdesk Services

Managed Service by Krishna Cellulars is a finished arrangement of contributions that speed up association reception and business esteem. Conceived out of our exhibited skill in ITSM, and utilizing our demonstrated Service Management Framework, KCL rapidly adjusts Eng., cycles and innovations to drive an incentive for undertakings. We increase a dispatch model across PAN India.

• Service Desk Operations ( Coverage:24×7)
• Remote Desktop Support ( Coverage:24×7)
• Asset management (Coverage:24×7)
• Virtual Desktop Infrastructure ( VDI) ( Coverage:24×7)
• Server & storage management with IMS remote hands for India ( Coverage:24×7)
• Network management with IMS remote hands for India ( Coverage:24×7)
• Consolidated Helpdesk Management, Vendor Management, Antivirus & Patch Management, Lotus Notes client management.

Resources Deployment: 14 nos. ( Includes Engineers, Sr. engineers, Analysts, Shift Lead/Managers).