Data Centre Support & Operations

Managed Service by Krishna Cellulars is a finished arrangement of contributions that speed up association reception and business esteem. Conceived out of our exhibited skill in ITSM, and utilizing our demonstrated Service Management Framework, KCL rapidly adjusts Eng., cycles and innovations to drive an incentive for undertakings. We increase a dispatch model across PAN India.

• Administration & monitoring of health of the products deployed @ DC & DR site
• Administration of Servers, Network and Storage Devices
• Backup tape management as per SOP
• Implementation of Best Administration Practices for Managing DC/DR events
• Vendor Coordination for Passive and non-passive elements Provide Support for remote support for resolution of all incidents
• Performance enhancement of all servers including Operating system

SLA & Coverage: Coverage Period – 16*6 Days ; Response Time – 15 Minutes ; Resolution Time – 6 Hours
Resources Deployment : 3 nos. ( 3 + years experienced in data centre support & operations). MCSE/UNIX/CCNA certification.